Atas Privacy Policy
Last updated: March 15, 2026
At ATAS, we respect your privacy and take your personal information seriously. This Privacy Policy explains what information we collect, how we use it, when we may share it and what choices you have. It also explains the steps we take to help protect your data when you use our website, app or services.
By using our service, you agree to the collection and use of information as described in this Privacy Policy. We use your information to operate our platform, improve user experience and provide support or updates when needed.
Important Terms
To make this policy easier to understand, here are some simple meanings of key terms used on this page:
- Account– Your personal profile created to access our services.
- Application– The ATAS mobile app or software provided by us.
- Company, we, us or our– ATAS.
- Country– Malaysia.
- Device– The phone, computer, tablet or any other device used to access our service.
- Personal Data– Information that can identify you directly or indirectly.
- Service– The ATAS app, website or related features.
- Service Provider– A trusted third party that helps us operate or improve our services.
- Usage Data– Technical information collected automatically when you use the service.
- You– The person using our service or the organisation using it through an authorised person.
What Information We Collect
We may collect two main types of information: personal data and usage data.
Personal Data
When you use ATAS, we may ask for certain information so we can create your account or provide support. This may include:
- Email address
- Phone number
- Account details
- Other information you submit while using the service
We only collect the information we reasonably need to provide and improve our service.
Usage Data
We also collect some information automatically when you use our platform. This helps us understand how the service is being used and how we can improve it.
- IP address
- Browser type and version
- Device type
- Mobile operating system
- Pages visited
- Time and date of visits
- Time spent on pages
- App performance and technical details
If you use the service on a mobile device, we may also collect device related information such as device ID, mobile browser type or diagnostic data.
How We Use Your Information
We use your information for different reasons connected to the service.
To operate and maintain the service
We use your information to keep the platform running properly and ensure features work as expected.
To manage your account
Your information helps us create, maintain or support your account.
To provide support and updates
We may contact you by email, SMS, phone or app notification when necessary.
To improve our platform
We analyse usage trends and activity to improve design, performance and user experience.
To send offers and information
We may send promotions or updates unless you choose not to receive them.
To handle your requests
We use your data to respond to questions or support requests.
For legal or business reasons
We may review information for legal compliance, fraud prevention or internal planning.
When We May Share Your Information
We do not share your personal information carelessly. However, sharing may be necessary in certain situations.
- With service providerswho help operate the service.
- With affiliated businessesoperating under common control.
- With business partnersfor services, promotions or features.
- During business changessuch as mergers or transfers.
- With your permissionif you agree to sharing.
- In public areasif you post information publicly.
How Long We Keep Your Data
We keep personal information only as long as necessary for the purposes described in this policy.
- Running your account
- Providing the service
- Meeting legal requirements
- Solving disputes
- Enforcing agreements
Usage data is usually kept for a shorter time unless needed for security or legal reasons.
International Data Transfers
Your information may be stored or processed outside your country if our partners or systems are located elsewhere. When this happens we take reasonable steps to ensure your data remains protected.
Your Rights Over Your Information
You have the right to request access to your personal information and ask for corrections if needed.
You may also delete certain personal information through your account settings or by contacting us for help.
When We May Disclose Information by Law
We may disclose personal information when required to:
- Follow the law
- Respond to legal requests
- Protect company rights
- Investigate misuse of the service
- Protect user safety
- Defend against legal claims
How We Protect Your Information
We use reasonable technical and organizational measures to protect your information. However, no system can guarantee complete security on the internet.
Children’s Privacy
Our service is not intended for children under 13 and we do not knowingly collect personal information from them.
Links to Other Websites
Our platform may contain links to third party websites. We are not responsible for their privacy policies or practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or need help with your personal information, please contact us through our Contact Us page.